My wife is a professional counsellor—in fact (and putting aside all bias) she is highly accomplished and remarkably good (ok, maybe I can't remove all bias).
An excellent counsellor is skilled in hearing.
I too, as a pastor, am called on from time-to-time to offer counsel. Unfortunately for those involved, hearing is not my strongest skill-set. I can listen, but listening isn't the same as hearing.
My wife has a Spirit-given ability to listen to the words, but also hear the heart.
Maybe you have been in that situation where you have poured your heart out to another, yet at the end of the conversation, you went away thinking, "They did not hear me." But, oh how your soul sings when you feel that your heart's cry has been truly heard! It makes all the difference.
God has heard. More than mere listening, the God of this universe has heard your cry in the secret moments of dark hours. When all the world around you seems to have become deaf to your pain, God has heard.
Psalm 116:1-7 (ESV)—I love the LORD, because he has heard my voice and my pleas for mercy. Because he inclined his ear to me, therefore I will call on him as long as I live. The snares of death encompassed me; the pangs of Sheol laid hold on me; I suffered distress and anguish. Then I called on the name of the LORD: “O LORD, I pray, deliver my soul!” Gracious is the LORD, and righteous; our God is merciful. The LORD preserves the simple; when I was brought low, he saved me. Return, O my soul, to your rest; for the LORD has dealt bountifully with you.
That's me—the simple. I have nothing to offer, no riches or merit, yet my God has inclined his ear toward my cry. Just the knowledge that God has heard me, preserves hope.
And that is my prayer for you also.
I want you to know that God has heard.
You may reply, "No he hasn't—he can't of. I am in a dry and desolate place, cut off and surrounded."
"Yes—he has. God has heard."
Psalm 31:21-22 (ESV)—Blessed be the LORD, for he has wondrously shown his steadfast love to me when I was in a besieged city. I had said in my alarm, “I am cut off from your sight.” But you heard the voice of my pleas for mercy when I cried to you for help.
God has heard your cry. In fact, before your mouth had uttered the words, God had heard the cry of your heart:
Isaiah 65:24 (ESV)—Before they call I will answer; while they are yet speaking I will hear.
God does not merely listen, he has truly heard.
So I ask you to join me—that in your darkest hours, that you too would resolve to pray the words of Micah.
Micah 7:7 (ESV)—But as for me, I will look to the LORD; I will wait for the God of my salvation; my God will hear me.